Technical Support

Common issues and their solutions can be found at the bottom of the ChangeLog webpage. This issue log is updated as issues are reported from our users, so please check this page first.

Send any questions, comments, ideas, or problems about any of our utilities to us here.   We will answer all questions as soon as possible.

Updates are posted to our web-site as they become available.  Updates for the version you have licensed can be downloaded and installed at no charge; if you are a registered user, your existing license key will still work and does not need to be re-installed.

Note any user, whether you have a current Report Miner Suite license or not, can download the Report Miner Suite version 4 as an evaluation copy, but you will need to upgrade your Report Miner Suite license in order to fully utilize 4.0. (The 4.0 license will work with all previous versions, providing you also download the current update to Version 2)


Upgrade Information

Licensed users of Report Miner Suite version 3.x can upgrade to Version 4.x for a limited time at a special upgrade price of US $50. Licensed users of Report Miner Suite version 2.0 can upgrade for a limited time at a special price of US $100.

Purchase the update on our Purchase Page - your current license number is required which you will find on the "About" screen in Report Miner.