Privacy Policy of the Retsel Group

The privacy of your personal information is important to the Retsel Group.

Any information gathered by the Retsel Group will be kept strictly confidential and will only be used or shared in ways for which you have specifically consented. The Retsel Group will not sell, rent, loan, trade or lease your personal information to any third party.

This policy explains our information practices and the way the Retsel Group collects and uses your information. This Privacy Policy covers the information you provide to us offline and at the Retsel Group Web site.

Our Privacy Policy does not apply to third party Web sites that may be accessible through the Retsel Group Web site. We encourage you to read the privacy policies of those third parties to learn how they collect and use information about you.

How does the Retsel Group collect and use my information?

The Retsel Group collects and uses your personal information to respond to your requests for information and to facilitate the processing of orders. Your personal information will only be used or shared to fulfill your request.

Information you provide

The Retsel Group collects personal information when you contact the Retsel Group with an order, question or suggestion in which case we collect your name, company name and e-mail address. We only use this information to process the order and/or resolve your question or concern.

Optional information

When accessing the Retsel Group Web sites, we may give you the option of submitting other general information, such as how you heard about the Report Miner and the Retsel Group. Optional information is requested to help us better understand our visitors. If you have requested that we send you additional information regarding the Retsel Group, we may also use the optional information to fulfill this request.

Technical information

When you visit our Web site, the Retsel Group may collect technical information that does not by itself identify a specific individual. This information (sometimes referred to as "non-personally identifiable information") may include the address (or "URL") of the Web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you have entered on our site. This technical data is aggregated and used to measure and improve the effectiveness of the Retsel Group Web site. We do not attempt to combine this technical data with the personal information we collect on our site.

Do we use cookies, web beacons or third party advertisers?

Cookies

A 'cookie' is a small data file that a Web site may send to your browser and that your browser may then store on your system. We do not use cookies on the Retsel Group web site.

Web Beacons

The Retsel Group Web site does NOT use electronic images known as Web beacons, or clear GIFs to monitor the activity of our Web site. Used in combination with cookies, a Web beacon is an often-transparent graphic image, usually no larger than 1 pixel x 1 pixel, which is placed on a Web site or in an e-mail that is used to monitor the behavior of the user visiting the Web site or opening the e-mail.

Third Party Advertisers

The Retsel Group may use third party advertising companies to provide advertisements on the Retsel Group Web site. The Retsel Group does not control the actions of such Advertisers, beyond the placement of the ads on the web page upon which they appear. The Retsel Group does not allow advertisers which abuse our customer's privacy.

Does the Retsel Group share my personal information?

Unless we have your express consent, the Retsel Group will NOT sell, rent, loan, trade or lease personal information such as membership data or e-mail lists to any third party. We treat all information you provide as confidential.

From time to time, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. Unless prevented by law, we will notify you prior to the release of such information. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves.

Do I have choices regarding how my information is used?

You remain in control of your information. The Retsel Group will NOT use or share the personal information we collect in ways unrelated to the purpose for which you provided the information without first obtaining your consent (opt-in). At the time you provide your information, you can choose whether you want to receive further communications about special offers, product information or other marketing messages.

If we collect your information and you are not presented with a choice, that indicates the information you submit will only be used to fulfill your request. If you do opt-in to marketing communications from the Retsel Group, you can opt-out at any time. All e-mail communications from us, such as newsletters, tell you how to stop receiving them.

Please use the form on or Contact page to bring questions or concerns to our attention.

Will this Privacy Policy change?

If there are changes or additions to this Privacy Policy, we will post those changes here so that you will always know what information we collect online or offline, how we use it and what choices you have. Regardless of any changes we make to our Privacy Policy, we will only use your personal information in accordance with the version of the Privacy Policy in place at the time you provided your information, unless you later give your express consent for us to do otherwise.

11 April 2005